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James Melton 31/10/2026 James Melton 31/10/2026

The money's already in your diary: a plain guide to appointment recall

For optometrists, hearing clinics, salons and anyone else who runs on a diary, the cheapest new appointment is one with a client you already have. Here’s a simple recall routine and the maths on what it’s worth.

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James Melton 31/10/2026 James Melton 31/10/2026

Heard at the Water Cooler: big boxes, a bougie department store and a fishmonger in Newmarket

A 6,700 sqm Kmart, a $30 million department store on Queen Street, Farro’s eighth store and Costco eyeing Christchurch. Here’s who opened, who moved and who’s planning what, with a lesson or two for the rest of us.

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James Melton 31/10/2026 James Melton 31/10/2026

October in the rear-view: a rate hold, a dollar dip and a card fee cap

The Reserve Bank held, the Kiwi dollar fell, the Commerce Commission set a card fee cap and electronics had a cracking quarter. Here’s the month in plain English, and how the market feels heading into Christmas.

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James Melton 31/10/2026 James Melton 31/10/2026

Postcode lottery: where the money's moving, and what the landlord's charging

Spending isn’t moving the same way everywhere. Paymark’s regional numbers, Stats NZ’s June quarter and Colliers’ latest vacancy figures show a market split by region, and a rent bill worth checking against your margin.

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James Melton 31/10/2026 James Melton 31/10/2026

September card spending: the petrol pump won, the fun stuff lost

Stats NZ’s September 2026 card figures show Kiwis paying more at the pump and pulling back on eating out and clothes. Here’s what that means for your shop floor, and one lever that doesn’t need more customers.

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