The Benchsmart Academy

Grow your people. Watch the numbers follow.

Online training for retail and appointment-based teams, built from 30 years of running stores. Three programs, each building on the one before, from a new starter's first day on the floor to running the business.

Step 1 · New staff

Start

Confident on the floor in their first month: how a store makes money, greeting and reading customers, the seven habits of top salespeople, product knowledge, appointments and tricky moments.

Coming soon

Step 2 · Stepping up

Lead

Run a store on the numbers: margin, wages and rosters, stock, budgets and forecasting, the weekly dashboard, coaching and leading a team.

Coming soon

Step 3 · Owners

Own

Build a profitable, well-run business: buying, pricing, store layout, hiring, customer experience, local marketing and a 90-day plan.

Coming soon

Coming soon. We're putting the finishing touches on Start, Lead and Own. Want to know when they open, or talk about training for your whole team? Email workwithus@benchsmart.nz.

In the meantime, see where your business stands with the free Health Check. It's the best 6 minutes of your life.

Take the free Health Check Tell me when it opens