For shops
Find the money hiding on your shelves.
We crunch your numbers, compare your store (or stores) with shops like yours, and show you where the extra profit is hiding: margin, stock, staffing and the shop floor.
Sales look fine. So why doesn't the bank balance?
Cash tied up in stock
Slow lines sit in the back room while best sellers run out. Stock turn and sell-through show where the money is stuck.
Margin leaking through markdowns
Discounting to clear the wrong buys quietly eats your margin. We show you how much, and where it starts.
Busy store, small baskets
Plenty of people through the door, but conversion, average sale and units per sale tell a different story.
You walk past the same shelves every day. We spot the slow lines, empty hooks and floor habits that cost you sales.
What we look at
The numbers that run a shop.
We compare your numbers with shops like yours and put a dollar figure on each gap. Then we explain why it's off and what we'd change: range, buying, stock, displays, rostering or team.
Markdowns, shrinkage and slow lines quietly eat into what you keep.
What we do
Pick the level of help that suits you.
Performance Review
from $1,000 incl. GST
A one-off check-up that shows where the extra profit is. If we can't find $5,000 a year on paper, it's free.
See what's included →Performance Essentials
$950 a month incl. GST
A simple dashboard and a monthly catch-up. Extra stores $395 a month each, incl. GST.
See what's included →Performance Partner
from $3,000 a month incl. GST
Hands-on monthly support for growing and multi-site businesses.
See what's included →Site Audit
$1,250 incl. GST
A fresh pair of eyes on your floor, including a mystery shop, with a clear to-do list for each store.
See what's included →Training days
from $4,500 incl. GST
A full day with your managers, built around your numbers, with live polling so everyone takes part.
See what's included →The Benchsmart Academy
from $99 per person incl. GST
Online training your team does at their own pace: Start, Lead and Own, launching soon.
See what's included →You'll know what each change is worth before you make it, so the biggest wins go first.
How it works
Take the free Health Check
50 quick questions, the best 6 minutes of your life. You get an instant score out of 100, then a written report from us, usually within 24 hours.
Book your free 20-minute call
Pick a time that suits and we'll go through your score together. No hard sell, promise.
Site Audit
A fresh pair of eyes on your shop floor, including a mystery shop, with a clear to-do list of what to fix first.
Monthly performance support
A dashboard and a monthly catch-up to keep the momentum going, through Performance Essentials or Performance Partner.
A short list your team can actually run beats a long report that sits in a drawer.
“Execution eats strategy for breakfast.”
Monthly catch-ups stop the plan sliding behind busy trading weeks.
Curious how your shop stacks up?
Book a free 20-minute call. We'll show you where the opportunities are. No hard sell, promise.