Find the money hiding in your business.
We crunch your numbers, review your store (or stores), compare them with businesses like yours, and show you where your extra profit is hiding.
Shops and appointment businesses
Which best describes your business?
I own a retail store
Full shelves. Empty cashflow?
Customers walk in and buy products: fashion, homewares, gifts, sporting goods and more.
- Margin and markdowns
- Stock turn and sell-through
- Conversion and average sale
- Wages and sales per square metre
I run an appointment-based business
A full diary. So where's the profit?
Clients book in for a service: mechanics, hairdressers, optometrists, audiologists, beauty, physio and more.
- Diary utilisation and no-shows
- Average spend and add-on sales
- Rebooking and retention
- Revenue per staff hour
An outside view spots the habits and gaps your team has stopped noticing, whether you run a shop or a diary full of clients.
What we do
Benchsmart helps retailers sell more through their people.
Your numbers show where the money is. Your team is how you get it. We work on both, in whichever way suits your business.
Coaching. For owners who want an expert in their corner. We review your numbers, compare you with similar businesses and put a dollar figure on every gap. Then we work with you month by month to close them.
Training days. For groups with several stores or managers. A full day with your managers, built around your numbers, with live polling so everyone takes part. They leave with a 30-day action plan and a guide to coach their own teams.
The Benchsmart Academy. For teams who learn online, at their own pace. Start: new staff, confident on the floor in their first month, $99 per person incl. GST. Lead: experienced staff stepping up to run a store on the numbers. Own: owners building a profitable, well-run business. All three are launching soon.
How it works
Take the free online Health Check. 50 quick questions and an instant score. Then grab a free 20-minute chat to go through it.
Get your Site Audit. A fresh pair of eyes on your floor and your numbers, with a clear to-do list of what to fix first.
Keep the momentum going. If you'd like, we stick around each month to help you make it happen.
Curious how your business stacks up?
Take the free Health Check or book a free 20-min call. No hard sell, promise.
Owners act on money, not opinions. So we show you what each fix is worth, and which to do first.